Shipping Policy
Welcome to www.nkmarbles.com! We are committed to delivering our premium quality marble and stone products right to your doorstep. Below you’ll find detailed information regarding our shipping policies and procedures.
Processing Your Order
Order Confirmation: Once your order is placed, you will receive an email confirmation. We will verify your order and begin the preparation process. Please allow 1–2 business days for order processing.
Packaging: Our products are carefully packaged to ensure they arrive in perfect condition. We use high-quality, secure materials to protect your items during transit.
Shipping Details
Delivery Time: Our standard delivery time is 5–7 business days from the date of order confirmation. We strive to ship your items as quickly as possible, but delivery times may vary based on your location and the items ordered.
Carriers: We work with reliable shipping carriers to ensure your products are handled with care. Depending on your location, your order may be shipped via one of several trusted logistics providers.
Tracking Your Order
Shipment Notification: You will receive a shipment notification email once your order leaves our warehouse. This email will include a tracking number, allowing you to monitor the status of your delivery.
Delivery: Please ensure that the shipping address you provide is accurate. www.nkmarbles.com is not responsible for delays or lost shipments due to incorrect address information.
Shipping Charges
Fees: Shipping charges are calculated based on the weight of the items and destination. All charges will be clearly displayed at checkout before you confirm your purchase.
Issues and Concerns
Damaged or Lost Packages: If your package arrives damaged or does not arrive within the expected timeframe, please contact our customer service team. We’ll work quickly to resolve the issue, including replacing the item or processing a refund if necessary.
Customer Service: For any queries or support, please contact us at info@nkmarbles.com. We are here to ensure your shopping experience is smooth and satisfying.
Thank you for choosing www.nkmarbles.com. We appreciate your trust and look forward to serving you with our premium marble products!